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Support

The Nokia NSP Ansible Collection is an open-source project led by Nokia.

Important: This is a community-driven initiative. There is no commercial support, service level agreements (SLA), or formal support provided by Nokia for this collection. However, you're supported by an active community of users and contributors who help each other succeed.

Getting Help

Your community is your best resource:

  • GitHub Issues - Report bugs and ask questions; community members respond quickly
  • GitHub Discussions - Share ideas, solutions, and learn from others
  • Documentation - Check the guides for comprehensive instructions

Visit the project on GitHub to get started!

Before Production

Before deploying playbooks in production, conduct thorough testing. Production systems encounter challenges not seen in lab setups. Test these critical areas:

  • Error Cases: Do playbooks handle failures gracefully?
  • Idempotency: Do repeated runs produce consistent results?
  • Scale: Does performance hold at production scale?
  • Resource Usage: Are memory and CPU footprints acceptable?

Thorough testing minimizes production risks and ensures reliability.

Reporting Issues

Found a bug? Have a suggestion? The community can help:

Professional Services

For production deployments, consider engaging Nokia Professional Services:

  • Strategy & Integration: Automation planning and NSP integration guidance
  • Custom Solutions: Tailored modules and workflow automation for your environment
  • Implementation Support: On-site assistance during deployment and knowledge transfer

This ensures your automation aligns with operational best practices and your business requirements.

Questions? Check the guides or open an issue on GitHub.

Ready to contribute? See the Community Guide!